Safety & Trust

Built so you can hire with confidence.

Every Quester is verified. Every payment is protected. If something goes wrong, our team is here to help.

Identity Verification

Every Quester confirms their legal identity with a government-issued ID and a live selfie via Didit.

Background Checks

Criminal background screening through Checkr before any pro can accept a Quest.

Tool Verification

Pros upload photos of tools required for their badged categories.

Vehicle Verification

Truck Verified badge confirms hauling capacity for moving and haul-away quests.

Payment Protection

Funds are held in Stripe escrow and only release when the job is marked complete.

Dispute Resolution

Our trust team mediates any disagreement within 24 hours of a report.

Insurance Information

Independent Questers carry their own general liability coverage; proof is on file.

Private Messaging

Chat in-app — phone numbers stay private until you choose to share.

Verification badges to look for

Badges appear on every Quester profile and on every offer you receive.

ID Verified Background Checked Top Rated Truck Verified Painting Flooring